LGDR Terms of Service

Effective date: September 11, 2026

Shri Hanuman Tech LLC ("LGDR", "we", "us", or "our") operates the LGDR point-of-sale platform. These Terms of Service ("Terms") govern access to and use of LGDR.

1. Agreement and parties

LGDR is offered to businesses, not to individual consumers. By creating an account, pairing a device, or otherwise using LGDR, the person doing so represents that they have the authority to bind the store or business on whose behalf the account is created ("Customer") to these Terms. If that person does not have that authority, they must not use LGDR. These Terms form an agreement between Shri Hanuman Tech LLC and the Customer, not between LGDR and any individual employee, cashier, or manager who happens to use the service.

2. Definitions

"Account" means the billing and organizational record that owns one or more Stores and is billed for the subscription. "Store" means a single retail location configured within an Account, isolated from every other Store on the platform. "Register" or "Device" means a physical terminal — a PC, tablet, or other device — paired to a Store using a one-time pairing code. "Customer Data" means the data a Customer enters into or generates through LGDR, including product catalogs, inventory, sales and refund records, cash counts, and configuration. "Store Customer" means an individual who makes a purchase from, or is enrolled in the loyalty program of, a Customer's Store; a Store Customer is not a party to these Terms.

3. Accounts and access

LGDR supports owner, manager, and cashier roles with different levels of access, and register terminals that pair to a Store using a one-time 6-digit code rather than a login. Cashiers and staff may authenticate at the register using a numeric PIN. The Customer is responsible for its staff's use of LGDR, for choosing appropriate roles for each staff member, and for safeguarding PINs, pairing codes, and any credentials issued to it. The Customer must notify LGDR promptly if it believes a device, PIN, or pairing code has been compromised, and is responsible for revoking a lost or decommissioned device from its own settings.

4. Subscription and fees

LGDR is billed monthly, per Store, to the Account, through Stripe. LGDR offers Core and Intelligence subscription tiers; the price of each tier is the price shown at checkout and in the Customer's billing settings at the time of purchase or renewal, and is not restated here so that these Terms do not go stale as pricing changes. Fees are exclusive of applicable taxes, which the Customer is responsible for unless LGDR is required by law to collect them. If a payment fails, LGDR may suspend access to the affected Store as described in Section 13. LGDR may change its pricing on 30 days' prior notice to the Account's owner; continued use after a price change takes effect constitutes acceptance of the new price.

5. Payment processing

Card payments taken by a Customer's Store are processed through Stripe Connect. Each Store holds its own Stripe connected account, which is subject to Stripe's own Connected Account Agreement and related terms. Stripe settles funds directly to the Store's own bank account; LGDR does not hold or transmit Customer funds. LGDR collects a platform fee on each card transaction processed this way, disclosed within the product. LGDR is not a payment processor, a bank, or a money transmitter. Payment disputes and chargebacks are resolved between the Store, its customer, and Stripe under Stripe's own dispute process; LGDR is not a party to that process.

6. Customer Data

As between LGDR and the Customer, the Customer owns its sales, inventory, and Store Customer data. LGDR processes Customer Data to provide the service and as described in the LGDR Privacy Policy. LGDR may use de-identified, aggregated data derived from Customer Data to operate, support, and improve the service, in a form that does not identify the Customer, its Store, or any Store Customer. On request, LGDR will make a reasonable effort to provide the Customer an export of its Customer Data in a common format. Following termination of an Account, LGDR will delete the associated Customer Data within 90 days, except where LGDR is required to retain it by law or for legitimate backup, security, or fraud-prevention purposes.

7. Store responsibilities and compliance

The Customer is solely responsible for complying with all laws applicable to its business, including without limitation laws governing the sale of alcohol, tobacco, and other age-restricted products; the collection and remittance of sales and excise taxes; and consumer protection. LGDR's age-verification reminder is a prompt shown to the cashier at the register when the cart contains an age-restricted item; it is a reminder, not an identity check, an age-verification service, or a technical control, and the cashier may dismiss it. Tax rates and product data used in LGDR are configured and confirmed by the Customer, and the Customer is responsible for the accuracy of that configuration. Reports, totals, and other figures LGDR produces are tools to help the Customer run its business; they are not accounting, tax, or legal advice, and the Customer should consult its own professionals for those purposes.

8. Hardware, devices, and offline operation

The Customer supplies, configures, and maintains its own hardware, including register PCs, tablets, receipt printers, and cash drawers. LGDR is designed to keep working when a register loses its internet connection: cash sales are recorded on the device and synced to LGDR once connectivity returns. Card payments require an active internet connection at the time of sale and are not queued for later processing. The Customer must bring its devices online regularly so that offline sales can sync, and is responsible for any data that cannot sync because a device was reset, lost, stolen, or un-paired before syncing occurred.

9. Acceptable use

The Customer will not, and will not permit its staff to: use LGDR for any unlawful purpose, including selling age-restricted goods to a person under the legal age; attempt to reverse engineer, decompile, or derive the source code of LGDR; resell, sublicense, or provide LGDR to a third party as a standalone service; interfere with or disrupt the operation or security of LGDR; or upload or enter data into LGDR that the Customer does not have the right to use.

10. Third-party services

LGDR is built on and integrates with third-party services, including Stripe (payments and billing), Supabase (database, authentication, and hosting infrastructure), Vercel (application hosting), Resend (email delivery), Twilio (SMS), Sentry (error monitoring), and UPCitemdb (product lookup by barcode). Each of these services is governed by its own terms and privacy practices, which LGDR does not control.

11. Availability and support

LGDR does not guarantee uninterrupted availability of the service and may perform scheduled or emergency maintenance that temporarily affects access. LGDR provides support by email at support@lgdrpos.com.

12. Intellectual property

LGDR's software, including its design, source code, and trademarks, is owned by Shri Hanuman Tech LLC. Subject to these Terms and payment of applicable fees, LGDR grants the Customer a limited, non-exclusive, non-transferable right to access and use LGDR during the term of its subscription, solely for the Customer's own internal business purposes. LGDR may use feedback the Customer provides about the service without restriction or obligation to the Customer.

13. Term and termination

These Terms remain in effect for as long as the Customer maintains an active subscription, which runs month-to-month. The Customer may cancel at any time from its billing settings; cancellation takes effect at the end of the then-current billing period. LGDR may suspend or terminate access to the service, or to a specific Store, for non-payment of fees or for breach of these Terms, and will make a reasonable effort to notify the Customer first except where LGDR believes prompt action is necessary to protect the service or other customers. Sections of these Terms that by their nature should survive termination — including Sections 6, 12, 14, 15, 16, and 18 — survive termination.

14. Disclaimers

LGDR is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. LGDR does not warrant that reports or figures produced by the service are free of error, or that the service will meet the Customer's specific requirements. LGDR is not responsible for losses arising from cashier error, employee theft, or a Customer's own misconfiguration of the service.

15. Limitation of liability

To the maximum extent permitted by law, LGDR's total liability arising out of or relating to these Terms or the service is limited to the fees the Customer actually paid to LGDR in the 12 months preceding the event giving rise to the claim. To the maximum extent permitted by law, LGDR is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages.

16. Indemnification

The Customer will indemnify and hold LGDR harmless from any claim, loss, or expense, including reasonable attorneys' fees, arising out of or related to the Customer's sales, the Customer's failure to comply with applicable law, or the Customer's use of LGDR in violation of these Terms.

17. Changes to the service and these Terms

LGDR may change or update the service over time. LGDR may update these Terms by posting a revised version and notifying the Account's owner by email or within the product. Continued use of LGDR after a revised version takes effect constitutes acceptance of the revised Terms.

18. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict-of-laws principles. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Kentucky for any dispute arising out of or relating to these Terms, and each party waives, to the extent permitted by law, any right to a jury trial in such a dispute. Before filing a claim, the parties agree to first attempt to resolve the dispute informally by contacting support@lgdrpos.com.

19. General

These Terms are the entire agreement between the Customer and LGDR regarding the service and supersede any prior agreements on the subject. The Customer may not assign these Terms without LGDR's prior written consent; LGDR may assign these Terms in connection with a merger, acquisition, or sale of assets. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect. A failure by LGDR to enforce a provision is not a waiver of its right to do so later. Notices to LGDR under these Terms should be sent to support@lgdrpos.com.

20. Contact

Questions about these Terms can be sent to support@lgdrpos.com.